ITIL Foundation

Officially accredited eLearning Course

In this course, you'll learn the foundations of IT service management based on ITIL, and will be prepared for the ITIL Foundation exam.

This course teaches you IT Service Management based on ITIL, and prepares you for the ITIL Foundation exam.

The course is equal to 3 days of classroom training. It’s a set of video lessons (over 12 hours), quizzes, integrated flashcards, and sample exams; everything you need to learn the topic and get prepared for the exam. It is designed in a way that is easy to follow for a busy professional.

Your trainer Ivor is one of the original authors of ITIL (versions 1, 2, and 3), and Lifetime Achievement Award holder for outstanding contribution to IT Service Management.

How to start?

The first 30% of the elearning course is free.
You can start the course right now, even without registration, and purchase it when you’re sure that it’s what you’ve been looking for.

What is ITIL Foundation certification?

The Foundation exam is the entry level certification and offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

What is the target audience?

Those who require a basic understanding of the ITIL framework
Those who need understanding of how ITIL can be used to enhance IT service management within an organization
IT Professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

Registration and costs

You can start right now without having to register. The first third of the course is free. Purchase the product when you're sure that it's what you've been looking for.
195.00 Euro (incl. VAT.)

Official Exam and Certificate

You can take the official exam online, anywhere in the world from home or work, and get certified. Please send us an email if you are interested in the exam voucher (390.00 Euro, incl. VAT).

Do you have questions regarding our Online Trainings or the content? Contact us! We are happy to help you: via email at info@emcra.eu or via telephone +49 (0)30 3180 1330.